What are the top 5 things to avoid in the BFSI industry?
March 29, 2022
The Banking, Financial Services & Insurance (BFSI) industry is a vast industry growing at a tremendous pace.
Therefore, before you set foot in this industry, you must note ‘Not to do’ factors in the organization to avoid any kind of problems during work-life.
Let us help you guide with a few points that you must avoid in the Banking, Financial Services & Insurance Industry and will make you shine.
1] Do Not Be Inflexible
The foremost important factor in the Banking, Financial Services & Insurance (BFSI) Sector is to stay updated with the latest trends and changes in the environment.
The era is changing rapidly and becoming digitally oriented these days. The technologies play an active role in the BFSI Sector; this is why up-gradation has become an essential aspect.
Therefore, it is advisable to avoid being rigid; if you have opted for this sector as a career, it is vital to be flexible and expand the learning curve to widen your knowledge perspective and change as per the trending environment to be ahead of the competition.
2] Do Not Miscommunicate
Being in a Banking, Financial Services & Insurance (BFSI) sector, it is essential to communicate correctly to the customers rather than giving partly or inadequate information.
The banker must share the relevant information and knowledge with the customers to help them understand the terms and different banking jargon.
The inadequate knowledge will build gaps between the banker and the customers, resulting in discontinuation in the relationship and will also tarnish the bank’s image.
3] Do Not Create Gaps in Communication
Communication is one of the most important factor in any kind of industry. With a lack of communication, flourishing in the sector becomes challenging.
If we discuss the Banking, Financial Services & Insurance (BFSI) sector, then while building a new relationship with the customer, it is vital to maintain frequent communication with the customer and avoid communication gaps. Communication gaps create misconceptions and errors. Retaining will be a challenge for the banker.
Whereas maintaining relationships with existing customers, communication also plays an important role. Communicating customarily with the customer will make them feel significant. Therefore, the continuity with the customers will not halt in any manner. Thus, do not create communication gaps.
4] Do Not Hold Back Yourself
We strongly believe that change is the only constant. Therefore, upgrading ourselves most often is a wise decision anyone can make.
The Banking, Financial Services & Insurance (BFSI) sector is blooming and advancing with various technologies; upskilling ourselves to handle the rapid changes and walk hand-in-hand with the technical differences is becoming crucial.
Being in the BFSI sector, adaptability skills, flexibility, analytical skills, and many other skills are required to sustain this competitive market. Hence, we suggest that you do not restrain yourself from exploring, learning, or upskilling.
5] Do Not Look Disorganized
If you are supposedly a banker in the BFSI industry, it is crucial to look professional. Keep your desk clutter-free, make it look more organized, wear formal, look tidy, and speak softly.
No customer will rely on terms of money from a banker who looks disorganized or uncivilized. They will always approach a banker who is looking refined & well-mannered.
If you have the qualities of a banker but lack knowledge of Banking, Financial Services & Insurance (BFSI) sector, then you don’t have to worry.
Thadomal Shahani Centre for Management (TSCFM) provides various banking-related courses for students to learn and develop essential skills and be industry-ready.