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Refund and Cancellation Policy

Purpose

This refund policy is to comply with the relevant legislation under which Thadomal Shahani Centre for Management (TSCFM) is bound to ensure a transparent, effective and efficient refund process.

Scope

This refund policy applies to all course fees received by TSCFM or a third party acting under contract on behalf of TSCFM. It applies equally to all the payments received either directly or indirectly from the students.

Policy Statement

A student of TSCFM is eligible for a refund of his/her fees under the following situations/conditions:

1. Health Issues

This policy is applicable for students who are unable to continue with the course because of a sudden medical or mental health emergency that has affected the paying capacity of the student or his/her parents. To start the refund process under this situation, a student must first apply for the refund and submit a medical certificate and a no-income certificate.

2. Disability

This policy is applicable for students who are unable to continue with the course because of a severe injury or an accident that has affected the student’s ability to attend the course physically. To start the refund process under this situation, a student must first apply for the refund and submit a medical certificate and a no-income certificate.

3. Death of an immediate family member

This policy is applicable for students who are unable to continue with the course because of sudden death in the family. To start the refund process under this situation, a student must first apply for the refund and submit a death certificate of the deceased and documents that indicate the relationship of the deceased with the student. In this case, the student’s spouse, children (son or daughter), and parents are considered as his/her immediate family members.

4. Relocation

This policy is applicable for students who want to relocate to a different city or town where TSCFM doesn’t have a presence, thus making it difficult for the student to continue with the program physically. To start the refund process under this situation, a student must first apply for the refund and submit a rent agreement or house agreement and a transfer letter.

5. Government Employment

This policy is applicable for students who secure a government job after the admission process is completed or during the course. To start the refund process under this situation, a student must first apply for the refund and a submit a copy of the call letter or appointment letter.

Refund Process

The refund process will be initiated based on the following two scenarios:

  1. If a student applies for a refund before the course begins, he/she is eligible for a full refund amount.
  2. If a student applies for a refund after the course begins, he/she will be eligible for a refund amount calculated based on his/her attendance on a pro-rata basis.

In both the cases, the decision of the management shall be final.

Steps to start the refund process

1. Application

Write and submit an ‘Application for Refund’ to the respective department with proper reasons and attach all the supporting documents.

2. Meeting

You will have a one–on–one discussion with the department member for further processing of your request.

3. Application Processing

The office of Dean will review the reasons and the supporting documents for the refund and then decide to approve the request by mailing the requisite approval to the finance department.

4. Approval

After the approval letter is received, the finance department will initiate the refund process.

Time taken for the refund

The refund will be processed within 5- 7 days after getting the approval from the Dean’s Office. However, the process may take longer in case of incorrect information or inadequate documentation. The refund process may also take time in case of busy sessions or holidays.

Refund Method

Refunds will be delivered through the same payment method as it was done originally i.e. if the amount was paid through a credit card or Net banking facilities, then the refund amount will be refunded to the credit card or the net banking account.

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Richard Alderson

Richard is a serial entrepreneur, who has founded three social enterprises in the field of education. These include, Unltd India, which incubates and educates start-up social entrepreneurs and Career shifters which educates people who want to make a change in their careers.

Thomas Power

An experienced business leader, who has successfully founded, built and sold a number of businesses in the e-Commerce, Social Networking and Call Center arena.

Janet Bray Attwood

Janet’s company, Enlightened Alliances create relationships between individuals and organizations that are doing work to create a world of abundance, harmony and mutual support. She is also co-owner of one of the largest transformational online magazines in the world, Healthy Wealthy n Wise.

Mike Handcock

Mike currently owns numerous business interests and has a passion for coaching and training. Mike has owned businesses as diverse as construction, human resources, music production, marketing and property investment.

Dave Rogers

Born in Canada, of mixed Asia and European heritage, Dave is a dynamic global leader and speaker on today’s key business issues.

Niranjan Hiranandani

Indian billionaire entrepreneur, co-founder, and managing director of Hiranandani Group, engaged in real estate business. He is ranked by Forbes among the 100 richest Indians.

Devan Kampani

An MBA from New York University, Devan has been a senior member of the JM Financial group over the last 20 years and has worked on many prominent M&A deals. He has a deep interest in education as is also on the advisory board of a well-known international school in Mumbai.

Ronil Sujan

Ronil runs his proprietary investment fund, Raaga Holdings out of Singapore. He has over 20 years’ experience across India, Asia and the USA. In the last seven of his fourteen years with the Rabobank Group, Ronil was the Managing Director & Head of Investment Banking Asia-Pacific at Rabobank International. He was on the Board and Global Exco of the global JV with NM Rothschilds.

Dr. Akhil Shahani

Managing Director

Dr. Akhil Shahani is the Managing Director of The Shahani Group, which runs a franchised range of colleges. His colleges incorporate global, industry-oriented education systems that make their graduates truly employable. With an MBA graduate from the Kellogg School of Management and a Doctorate in Education from the University of Liverpool, Akhil is trying to bring international methods of education to India. He believes that quality education involves academic learning and developing one’s network, personality, and values. In addition, Akhil serves as the Chairman of Global Discovery Schools, which is a franchised chain of 14 innovative schools. He was previously a venture partner at Kaizen Private Equity, which invests in education. He also mentors young entrepreneurs in his spare time. Akhil has been listed among the 10 most influential education entrepreneurs and one of the top 50 thought leaders in higher education. He is the recipient of many awards for his work in education, like the Jamnalal Bajaj Award, the Bharat Shiromani Award, PIMR Outstanding Educationist Award, Rex Karamveer Chakra Gold Award, the Bharat Gaurav Award, and the Indira Gandhi Priyadarshini Award, among others.

Dr. Maya Shahani

Chairperson

Dr. Maya Shahani is the Chairperson of the Shahani Group and the Thadomal Shahani Centre for Management, which are synonymous with the promotion of quality education. She is also the trustee of the HSNC Board, which runs 27 prestigious educational institutes in Mumbai and is the parent body of the HSNC University. As the Vice Chairperson of the Global Dialogue Foundation (GDF) Dr. Shahani works under the aegis of the United Nations Alliance of Civilizations to bring in unity in diversity through embracing all cultures. Through her efforts, India is recognized as the global headquarters of the United Civilizations. Dr. Shahani is currently working with Dr. Tony Nader  (Leader of the Global Country for World Peace), along with Janet Attwood, to train the students of her various institutes in the technique of transcendental meditation for world peace and to set up a Vedic village in India. A recipient of several prestigious awards, she is as comfortable meeting global leaders as she is working in villages and slums. With “Ethical Excellence” as her credo, she fulfills her duties with compassion, love, and commitment.