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Bharti Airtel launches cloud based platform
October 27, 2020
Bharti Airtel on Monday launched a cloud-based Omni-channel interchanges platform called Airtel IQ, denoting its entrance into the quickly developing business sector that is assessed to be worth $1 billion.
Airtel IQ empowers brands to develop commitment with clients through secure correspondence. The correspondence is scrambled and all portable/phone numbers are covered.
For example, if a client is requesting food through an online stage and calling the delivery operator to discover the status of her request, the whole correspondence is organized flawlessly and safely over Airtel IQ. The organization is considering Airtel IQ a “distinct advantage” in the Indian venture correspondence fragment as it disposes of the requirement for various correspondence platform for various channels.
With simply a cut of code, organizations can insert correspondence administrations, for example, voice, SMS and IVR in their applications and advanced properties across work area and versatile, all through a brought together stage.