Deutsche Bank partners with Visa to prevent fraud in online retail

September 23, 2022

Deutsche Bank and Visa are entering into a new collaboration to help prevent online retail fraud. Merchants who process their e-commerce payments via Deutsche Bank can now use “Decision Manager”, an automated fraud detection system from Visa-owned company Cybersource. The solution works like a risk management system and calculates a risk value for each individual transaction using artificial intelligence and specified rules. The application uses advanced risk models and global data intelligence from billions of data points of the Visa network, allowing good transactions to be accelerated and suspected fraudulent transactions to be blocked. The offer is aimed at small, medium-sized and large companies.

“With the solution from Visa and Cybersource, we are offering merchants a whole new form of risk management. In this way, our clients receive even more service from a single source which ensures less complexity,” said Kilian Thalhammer, Head of Merchant Solutions at Deutsche Bank.

“As we continue to see more digitalization across the retail industry, small and large businesses are inevitably exposed to new fraud and cyber-risks. With the increasing volumes and associated costs of cyber-related attacks, the Visa solution Cybersource helps Deutsche Bank to resolve the tension between making payments easy and keeping their client’s business safe. By pairing key insights from experienced managed risk analysts with a battle-tested decision engine, we are able to build safety and convenience into the fabric of every payment experience,” said Denise Burkett-Stus, Head of Cybersource Europe. In 2021, Decision Manager prevented the equivalent of more than $22 billion in potential fraud worldwide.