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Govt plans chatbot to delivery public services

January 02, 2021

Govt plans chatbot to delivery public services

The public authority on Friday welcomed offers to build up a talk bot or voice help application like Amazon’s Alexa or Google Assistant to convey e-administration administrations to the general population.

The Artificial intelligence based conversational platform is relied upon to cooperate with general society in different dialects, break down assessments and plan, gather and examine information to give customized insight to clients.

The National E-Governance Division of Ministry of Electronics and IT has welcomed proposition to construct the conversational platform that can be sent on the UMANG platform, which has different applications that give taxpayer supported organizations to residents.

“The stage should have the option to furnish help with general errands, including however not restricted to profiting administrations of government and accessible on the UMANG platform, for example, enlistment, login, reset secret word, office administration connection data, occasion and new launch etc.,” the solicitation for proposition archive said.

The chatbot should have the option to transform discourse into a printed info and transform text into discourse.

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