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Gozoop won digital customer service mandate for Oppo
May 29, 2020
Gozoop has won the digital customer service mandate for OPPO, following a multi-organization pitch.
As a major aspect of the order, Gozoop will make a committed Omni-channel purchaser experience group (CET), which will deal with digital client care for the brand. Key obligations will incorporate observing chatter around the brand web-based, dealing with questions and grievances, giving ideal goals, enhancing positive stories, and determining noteworthy business bits of knowledge for the brand.
Ahmed Aftab Naqvi, CEO and prime supporter, Gozoop, stated, “In the present ever-developing world, clients look to the digital platform to draw in with their preferred brands. With our consistent alert team, we anticipate encouraging OPPO influence digital to its most extreme potential”.
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