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Microsoft wins a deal with Coca-Cola

April 28, 2020

Microsoft wins a deal with Coca-Cola

Microsoft Corp stated it had gained a 5-yr deal with Coca-Cola Co to supply enterprise software programs, which includes its Teams chat app and gear for customer service agents. The organizations said it will include Dynamics 365, a set of Microsoft tools that competes without delay with Salesforce.Com Inc.

Microsoft has a stronghold in trendy-cause enterprise software including email and phrase processing apps however has been working to win greater customers for its specialized software inclusive of apps used by customer service and sales employees.

James Phillips, the corporate vice president for Microsoft’s business applications group, told Reuters in an interview, “Coca-Cola will use Microsoft tech to gather information numerous internal systems, using artificial intelligence to fetch statistics from them and answer questions”.

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