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TCS expands digital alliance with Adobe

November 18, 2021

TCS expands digital alliance with Adobe
Tata Consultancy Services (TCS) and Adobe are expanding their strategic partnership to deliver turnkey digital customer experiences that will be done by Adobe Creative Cloud, Adobe Document Cloud, and Adobe Experience Cloud.

To capitalize on the customer experience (CX) transformation opportunity, TCS has launched an Adobe-focused business unit, elevating the brand TCS Interactive.

Both the companies are partnering to digitally transform document-driven processes for departments enterprise-wide, yielding a step-change improvement in employee experience and business agility across finance, procurement, legal, IT, HR, and sales

“Our newly launched business unit is reimagining customer experiences using a comprehensive stack of Adobe cloud solutions,” says Natarajan Baskaran, head of TCS interactive Adobe-focused business unit, adding, “Documents are becoming essential ingredients to customer-centric processes in the CX environment. Our strong collaboration and co-innovation will accelerate growth and help deliver on our brand promise of ‘Building on Belief’ to impart unique, unparalleled experiences in the end-to-end client journey.”
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