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Twixor to power conversational banking

May 12, 2022

Twixor to power conversational banking

Twixor, a low-code no-code conversational AI and process automation platform that helps businesses build hyper personalized engagement solutions, recently announced that its platform is now available on Temenos Exchange, the open marketplace for fintech solutions.

Temenos Exchange is a fintech marketplace by Temenos, the cloud banking platform, and one of the world’s leading banking software companies.

Twixor platform helps banks and financial institutions enhance digital banking experiences by powering Conversational Banking. For Temenos’ bank and financial services clients looking to redesign their customer engagements through conversations, Twixor will orchestrate end-to-end fulfillment via digital customer journeys on preferred social and messaging channels powered by their patented intelligent business process automation suite.

Twixor platform enables conversational flows where customers choose their desired service through intent-driven communications via AI/NLP (natural language processing) engines, seamless transfer to live agents where human intervention is required, and dynamic rich cards to improve user experience.

It helps banks and FIs to hyper-personalize, elevate customer experience, improve customer loyalty, increase revenue and wallet-share, and lower both customer acquisition and service costs.
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