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Increased adoption of digital payments to help double business spending

September 26, 2022

Increased adoption of digital payments to help double business spending
Rapid expansion of digital infrastructure for over a decade, including the introduction of Aadhaar, and accelerated consumer adoption during the ongoing Covid pandemic had the country reaping benefits on the retail business side.

A joint white paper published by leading corporate cards and spending management platform EnKash and a consultant services provider Kearney said the current business spends market in India is estimated at USD 6-7 trillion and is set in motion to reach USD 15 trillion by the end of this decade.

Covid-19 also ushered in a new digital dimension to businesses by aiding the migration from physical presence to online marketplace, increased adoption of digital media and emergence of new age players who are enabling the transition at the micro level, and increased cross-border remittances.

To further the prospects, the businesses need to take a step forward and analyze the next level of digitization in their operations, the whitepaper said. End-to-end digitization of the payment process can unfold significant value for businesses.

“Given the thriving small and medium business landscape, it’s critical that their adoption is encouraged and enabled through technological, government enabled and regulatory interventions. We hope this paper starts a conversation towards this end, helping the industry surpass the USD 15 trillion estimates,” the executive summary of the whitepaper said.

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