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Amazon revamps delivery service partner programme

September 01, 2021

Amazon revamps delivery service partner programme

Amazon on Tuesday announced the revamping of its Delivery Service Partner (DSP) programme in India, wherein the e-commerce major will provide enhanced support to its customers across areas like technology, hiring and logistics.

The new form of the DSP program has as of now been launched in the US, Canada, the UK, Germany, France, Italy, Spain, Ireland, Brazil and the Netherlands. All around the world, Amazon has invested over USD 1 billion till date for the programme and has near 2,500 partners.

“We launched the DSP program in 2015 and we as of now have in excess of 300 partners working with us. India is the eleventh nation where Amazon is rolling out the revamped programme, under which we will offer fresh services, including allocation of an account manager to the DSP partners and value added tools for hiring, legal and technological support,” Amazon VP customer fulfilment (APAC, MENA and LATAM) Akhil Saxena told PTI.

The DSPs operate a delivery network of 1,500 delivery stations across 750 cities in the country that has helped Amazon reach remote parts, including locations in Nagaland, Andaman and Nicobar Islands and others.

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