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IT service major Infosys launches AI driven solution

August 27, 2020

IT service major Infosys launches AI driven solution

IT administrations major Infosys declared the launch of its AI-driven ‘Cognitive Email Workbench’ arrangement that enables endeavors to increase question the board and scale their helpdesk tasks.

Infosys utilized its organization with Blue Prism, a Robotic Process Automation (RPA) supplier, and a key accomplice to build up the arrangement that vows to essentially upgrade efficiency and consumer loyalty.

Infosys and Blue Prism had held hands in 2017 to assist undertakings with driving astute mechanization abilities over numerous businesses.

Infosys Cognitive Email Workbench is an AI-based assisted computerized solution that permits customers to take out a manual goal and work close touchless contact centers, an announcement said.

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